Support
A question, a bug or a request? Write to us by email or WhatsApp.
For privacy questions, write to privacidade@cyrusms.app. To report a security issue, seguranca@cyrusms.app.
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Common questions
What is Cyrus?
A team of AI agents, one per job: Coordinator, Support, Email, Development, News and Finance. They work for the owner across all their companies, from apps for iPhone and Mac.
Do the agents send messages without me seeing them?
No. Everything starts read-only, and every reply waits for your approval. After approving you have a few seconds to undo. A topic gains autonomy only after 20 drafts in a row approved unchanged, and you can take that back at any time. Payments and clinical topics always stay with you.
Which accounts can I connect?
You connect them one at a time, when an agent needs them: for example Gmail, your support inbox or your code repositories. Each one can be disconnected in the settings.
How do I remove Gmail access?
In Cyrus’s settings, under Accounts, or in your Google account at myaccount.google.com/permissions. From then on the Email agent stops reading your Gmail.
Is my data used to train AI?
No. Your account data is used only for the agents to work for you. The details are in the privacy policy.
Can I give my team access?
Team administration, with roles and permissions per agent, is designed and arrives in a later phase. During early access, each account has one owner.
How much does it cost?
The price is agreed with each company, depending on how many companies and agents it needs. Request access and we’ll talk to you.
How do I delete my account and data?
Write to privacidade@cyrusms.app from the account’s email address. We confirm and delete the data as the privacy policy describes.